Charles Laflamme

Co-owner and founder

In 1996, at the age of 45 and freshly retired from his first career, Mr. Laflamme established Impression Charles. He used all of his drive, energy and willingness to climb the ladder to his current successful venture. After 15 years in the field, and backed by a willing and reliable team, he is proud of the work accomplished over the years. A second retirement bell will soon ring and he looks forward to the opportunity to travel and play golf, in addition to spending precious time with his family.

• Favourite logo : Impression Charles
• Favourite colour : Blue
• Biggest qualities : Honesty and stability
• Biggest shortcoming : Gluttony

François Laflamme

Co-owner - Chief of operations

A part of the family business since the beginning, François constantly strives to improve his growing enterprise's operations. Innovative, audacious and visionary are adjectives that describe him rather well! His philosophy is to encourage team work and his motto is ``We don't take ourselves too seriously, but we are serious about your business!`` His job is to ensure that your business relationship with Impression Charles be a flawless one that exceeds your expectations every time!

• Favourite logo : Impression Charles
• Favourite colour: Baby blue
• Biggest qualities: Tactful and loyal
• Biggest shortcoming: Perfectionist

Marc Talia

Sales director

With more than 10 years of experience in signage and lettering, he earned experience as a vinyl cutter, performed many installations and contributes to the complete design of brand images. Demonstrating strong marketing skills, he knows how to generate maximum of visibility, for optimal performance! At ease with colour manipulations and equipped with creative skills that are above the norm, he provides superior customer service to Impression Charles's clientele. For Marc, Being part of a winning team is the key to success!

• Favourite logo : Chicago Bulls
• Favourite colour : Turquoise
• Biggest quality : Generous
• Biggest shortcoming : Too generous

Said Boulazhar

Embroidery

A native of Morocco this married and devoted father of two children is in this field since 1997. Holder of a Bachelor's degree in literature, he is trilingual and resides in Quebec since 2010. A book enthusiast, he loves also painting, drawing, walks in nature, cats, birds, soft music, sports and historical films. Precise and meticulous in his work, he works tirelessly to satisfy Impression Charles's clientele, in each of his projects!

• Favourite logo : Nike
• Favourite colour : White
• Biggest quality : Faith
• Biggest shortcoming : Not very talkative

Julie Thibault

Graphic designer

A native of Maniwaki, Julie studied graphic design at la Cité Collégiale. As soon as she graduated, she moved to Quebec, where she gained experience in printing and worked for an exhibit company (creation of booths and shows). Recently back in Ottawa, she is anxious to work on your projects and new challenges!

• Favourite logo : La belle excuse
• Favourite colour : Lime green
• Biggest quality : Adaptable
• Biggest shortcoming : Answering machines

Vanessa Duquette-Labranche

Sales representative and
customer service

In the Outaouais region since 2006, she loves manual work and having a varied task load! Smiling and full of interpersonal skills, she loves to make people smile! Outdoor activities are her way of disconnecting from stress and music is a source of life. Vanessa loves to interact with our clientele but she also enjoys carrying out all installation tasks for Impression Charles.

• Favourite logo : Versace
• Favourite colour : Purple
• Biggest quality : Generous
• Biggest shortcoming : Likes to complain

Logan Lépine

Production manager

Active and full of life, Logan NEVER STOPS! A true workaholic, reliable and dedicated, he has joined Impression Charles' team in 2006 and manages the Production team and process, for projects of all sizes.

• Favourite logo : WakeHoppers
• Favourite colour : Blue
• Biggest quality : On time
• Biggest shortcoming : Argumentative

Sébastien Whissell

Lettering installer

Sébastien loves tranquility, nature and is a Jeep buff! Music is a passion of his that he gladly shares with his children. Conscientious and meticulous , he is constantly anticipating problems that may arise and is eager to find solutions! His concern for quality ensures our clientele's satisfaction!

• Favourite logo : Coca-Cola
• Favourite colour : Orange
• Biggest quality : Patient
• Biggest shortcoming : Never on time

Rachel Vaillancourt

Administrative assistant

After 12 years spent in the field of aesthetics and owning a hair and beauty salon, this mother of two toddlers decided to leave beauty behind to join Impression Charles's team in an administrative assistant role. With her heart invested in this family business, this new role represents a challenge and an opportunity to actively reconcile work and family!

• Favourite logo : -
• Favourite colours : Grey and green
• Biggest qualities : Honesty
• Biggest shortcoming : lack of self confidence

Christian Rubilard

Sales advisor

Holder of an MBA as well as a computer engineering degree, Christian is focused on innovation and he's driven by the search for solutions to complex problems. His relational approach allowed him to build strong partnerships with Impression Charles' customer base.

• Favourite logo : Coca Cola
• Favourite colour : Blue
• Biggest quality : Likable
• Biggest shortcoming : Intolerant to mistakes

Méllissa Milot

Project manager

A self-taught graphic designer since 2004, her knowledge and skills are put to work in all aspects of a project, from design to installation. On Impression Charles's team since 2007 she is now responsible for the production of all types of orders, from embroidery to vehicle lettering, and everything in between! She is also François Laflamme's faithful assistant!

• Favourite logo : Air Melançon
• Favourite colour: Pantone 307 c
• Biggest quality : Organised
• Biggest shortcoming : François Laflamme!

Éric Mineault

Graphic designer

Shy, lunatic and solitary are adjectives that describe Eric very accurately. A true words mill once the shyness passes, he is nevertheless a person who revels in his solitude, which is, according to him, the most suitable state of mind for creation. Often taking his time to make sure that things are done to perfection, he also understands that today's fast paced reality asks for quick delivery of projects and works hard to ensure quick and efficient execution of projects. He works with the upmost attention to detail in order to adhere to his client's needs and to produce a result that exceeds their expectations...and more!

• Favourite logo: Marvel Comics
• Favourite colour: Green
• Biggest qualities: Need to please
• Biggest shortcoming: Need to please

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